FCM boosts platform capabilities through launch of online booking tool in UK

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Global journey administration firm FCM is reshaping the company journey enterprise through a slew of proprietary shopper options debuting in the UK over the approaching months.

Alongside the worldwide rollout of its extremely anticipated omnichannel expertise, FCM platform together with entry by way of the brand new cell App, the corporate has revealed it’s launching FCM Booking, an progressive various to conventional OBTs. This newest improvement represents one other thrilling milestone in FCM’s evolving expertise journey and firmly positions it as a pacesetter in the tech journey area.

According to FCM Global Managing Director, Marcus Eklund, the corporate’s expertise experience is borne through an formidable technique specializing in consumer expertise and adaptability, whereas taking full benefit of the numerous investments it has made in current years.

“By prioritising the delivery of user centric tech, we are able to provide a standout service to our clients that addresses their pain points, provides exceptional flexibility and personalisation while providing an incomparable online experience through innovative tools like FCM Platform,” stated Eklund.

With FCM Platform’s open-platform answer, shoppers can select from really useful APIs to ship desired characteristic and performance necessities on a market-by-market foundation – like HR feeds, responsibility of care suppliers and booking tool choice – this may quickly embrace FCM’s personal proprietary possibility.

As the latest part of the broader platform providing, FCM Booking has been developed to hit the candy spot for firms who worth consumer expertise balanced with management of key parts round their journey coverage. Piloting of FCM Booking is underway in the UK with plans to start out onboarding new prospects later this yr.

The put up FCM boosts platform capabilities through launch of online booking tool in UK appeared first on Travel Daily.

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