Airlines must pay compensation if passenger denied boarding, says DGCA

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Airlines are liable to pay compensation of as much as INR 10,000 to a passenger who’s denied boarding and the service will not be capable of organize one other flight inside an hour. However, for any delay past 24 hours, a compensation of as much as INR`20,000 needs to be paid.

These are liable solely in circumstances the place the traveller is holding a sound ticket and has offered it on time, in response to the Directorate General of Civil Aviation (DGCA). The aviation regulator reiterated the present guidelines, even because it fined Air India INR 10 lakh for not adhering to the norm.

“Our stipulations on the subject are in sync with the FAA (Federal Aviation Administration) and the European Union Aviation Safety Agency (EASA) and similar regulations are followed globally to accord appropriate respect to passenger rights. Recently, the DGCA had issued strict instructions to all domestic airlines to abide by the said regulation in letter and spirit,” the aviation regulator stated in a press notice.

Last month, after a number of complaints of airways denying boarding to passengers with legitimate tickets, the DGCA had written to all airways directing them to strictly adjust to the rules.

The put up Airlines must pay compensation if passenger denied boarding, says DGCA appeared first on Travel Daily.

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