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Airbnb launches new safety product for solo travellers

The publish Airbnb launches new safety product for solo travellers appeared first on TD (Travel Daily Media) Travel Daily.

Airbnb strives to be a spot the place anybody can belong and really feel secure whereas travelling. One energy is within the flexibility we provide to our visitors by means of our over 6 million listings. From group journeys; to enterprise journey; to solo exploration — it doesn’t matter what you’re wanting for, it’s best to have the ability to discover and e-book it on Airbnb.

As the “live anywhere” phenomenon has taken off amongst people who find themselves in a position to work remotely, our platform has grow to be more and more integral to solo travellers. In 2021, 26% of all nights booked on Airbnb had been by solo travellers, and greater than 50% of nights booked for long-term stays throughout the first quarter of 2022 had been for solo travellers.

We acknowledge that the belief and safety of our solo traveller group is essential. As we noticed the solo travelling and “live anywhere” developments start to speed up, our Trust workforce started working final 12 months on a new product aimed toward selling a secure and safe expertise for solo travellers, and we’re proud to announce it at present.

Our new Solo Traveller in-app expertise is particularly designed to raised assist secure solo travelling on Airbnb. When a solo visitor books a non-public or shared room reservation, we’ll activate a specialised in-app expertise, beginning with supplying the traveller with knowledgeable suggestions they could wish to attempt to assist keep secure when travelling alone.

The key element of this new function is the flexibility for the solo traveller to simply share, with one contact, their reservation itinerary with the necessary and trusted individuals of their lives for added peace of thoughts and within the uncommon occasion of an emergency throughout a keep. The itinerary contains: itemizing tackle, reservation code, and check-in and out dates.

Once the reservation is confirmed, within the message thread with the Host, the traveller will see automated prompts by Airbnb suggesting inquiries to ask the Host concerning the itemizing and surrounding neighbourhood. These advised questions stem from analysis with skilled solo travellers who offered element on the varieties of native insights that helped them keep secure whereas on the highway.

This function is initially being rolled out for English-speaking visitors. At this time, it is going to deal with bookings by solo travellers to personal rooms or shared areas. We plan to introduce this function to further nations and languages within the coming 12 months, in addition to develop it to incorporate total house listings as nicely.

Additionally, we acknowledge that feminine solo traveller safety is high of thoughts for the journey group proper now. As we started growing the product, it grew to become obvious that this might profit all solo travellers, so the in-app expertise will likely be made accessible to visitors no matter their gender identification.

Our hope is that this new product will higher equip solo travellers on Airbnb to be extra knowledgeable travellers by getting their pre-trip questions answered, giving them a greater understanding of their environment, and informing the necessary individuals of their lives about the place they are going to be and for how lengthy.

This new function enhances our longstanding merchandise and instruments to advertise safer journey experiences. Other in-app merchandise just like the 24-hour Safety Line can be found to all travellers throughout lively reservations. If a visitor ever feels unsafe, they’ll get precedence entry to specially-trained safety brokers, day or night time.

We additionally make our Local Emergency Services in-app function obtainable to all Airbnb customers 24/7, no matter whether or not or not they’re in the course of an Airbnb reservation. With one contact, this function shortly connects the person to native emergency companies (i.e. 999) — which could possibly be significantly useful for solo travellers who’re travelling overseas in nations the place they have no idea the telephone quantity off-hand for native police. This function was lately prolonged to 70 nations and areas, with extra to return.

Lastly, all Airbnb customers have the choice so as to add one Emergency Contact to their Airbnb profile.

In the uncommon circumstance that Airbnb must contact somebody in your behalf, including an emergency contact may help quicken that course of. This might be present in Account Settings within the Personal Info tab in direction of the underside of the web page and solely seen to Airbnb.

The publish Airbnb launches new safety product for solo travellers appeared first on Travel Daily.

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