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You can now use WhatsApp to book Metro tickets in Bengaluru

WhatsApp is partnering with BMRCL to introduce a brand new function, a chatbot QR ticketing service for the Namma Metro. As a end result, Bangalore Metro Rail Corporation Limited has formally turn out to be the primary to introduce an end-to-end QR ticketing service on WhatsApp. The chatbot is powered by Yellow.AI and can enable folks to book tickets, entry metro timing particulars, and extra utilizing WhatsApp.

How to book Namma Metro Tickets by way of WhatsApp

The service can be accessible in Kannada and English languages. Users can observe the standard chatbot course of to get entry to the function. Send a “Hi” to +9181055 56677 on WhatsApp, and you will notice the checklist of accessible providers. The quantity supplied is BMRCL’s official WhatsApp chatbot quantity. Using the AI-powered chatbot, you can recharge your sensible card, purchase a ticket, or test the Metro Rail timetable. When you book a ticket by way of WhatsApp, you will get a QR code that wants to be scanned on the terminal for straightforward entry and exit. In addition, the brand new service is linked with WhatsApp Pay making UPI funds much more accessible.

There is not any actual phrase on when and if this can attain the Delhi Metro. Abhijit Bose, Head of WhatsApp India, mentioned, “BMRCL’s QR ticketing service on WhatsApp would make ticketing and journey on the Metro easy and handy for the folks of Bengaluru. This is one other instance of how organizations throughout sectors, from the most important transportation service to the smallest retail enterprise, can rework their prospects’ expertise utilizing the WhatsApp Platform.”

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