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When Online Shoppers Feel Cheated, It’s Time to Go to Crab Court


When web shoppers have a foul expertise, some would possibly ding the vendor with a one-star assessment or simply let the matter go. Kendra Schaefer went to an internet court docket presided over by a crab with a unibrow, powdered wig and gavel.

The Beijing-based know-how marketing consultant had paid the equal of $3 final yr for what was described as a white designer T-shirt, measurement L, on a Chinese used-goods web bazaar referred to as Idle Fish. The order arrived as a white, non-designer T-shirt, measurement 2XL. She requested a refund.



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