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Nottingham named worst UK city for broadband outages

Almost 11 million shoppers have suffered a broadband blackout lasting greater than three hours over the past 12 months, with Nottingham named Britain’s “outage capital”.

The common UK family misplaced a complete of virtually two days of web time on account of lack of service, energy cuts and upkeep, figures present.

Homes hit by outages in Nottingham recorded a complete of 9.2m hours with out broadband, which equates to a mean annual lack of 70 hours or virtually three full days, based on a report from the utility comparability web site

Southampton and Manchester have been the next-worst hit areas.

Nottingham, with a inhabitants of 337,000, replaces Edinburgh in 2021 and Bristol in 2020 because the worst city for broadband outages.

Across the UK as a complete, houses that skilled broadband supplier outages have been offline for a mean of 19 hours within the 12 months to 14 June, the report mentioned. When further components that trigger the web to go down are added – together with a mean of 11.5 hours of energy cuts, 5 hours of cable harm and virtually 10 hours of routine upkeep – the standard UK residence was offline for almost 45 hours or virtually two days.

Outages precipitated points for distant and versatile employees working from residence, with 16% of these affected saying their work had been affected at an estimated price to the economic system virtually £1.3bn.

Fifty-one % of these surveyed mentioned they’d labored a minimum of sooner or later a month from residence, clocking up a complete of greater than 25m misplaced work hours for their employers over the previous 12 months – equal to greater than 1m misplaced days.

“Misfiring home broadband can quickly become a huge annoyance, given that video calls have become essential for many remote workers,” mentioned Ernest Doku, a broadband skilled at Uswitch.

“Many households who took out a broadband deal during lockdown in the January sales last year will now be reaching the end of their contract. It’s the perfect time to shop around.”

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