Starbucks Is Rethinking Almost Everything, Including How to Make Frappuccinos

SEATTLE—Behind a safe door at Starbucks headquarters lies a know-how lab the place the chain is plotting its renewal. That contains rethinking the onerous path its baristas should take to make a Frappuccino.

Inside the 20,000-square-foot area referred to as the Tryer Center, baristas working in a mock-up of a Starbucks cafe walked backwards and forwards between fridges, blenders and syrups to make a single blended espresso topped with chilly foam and caramel drizzle. They requested if the corporate may construct kitchens that carry the tools nearer collectively and make syrup pumps, milk dispensers and ice bins that work higher.